Service Dispatch I - La Crosse, WI #797

Date: Jan 12, 2022

Location: La Crosse, WI, US, 54601

Company: Kwik Trip Inc

Location: Department #797  1911 Kramer Street  La Crosse , WI  54601  
Requisition: 132317  
Shift: Daytime
Education Experience: High School Diploma/GED
Employment Experience: Less than 1 year

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 



Full Time Service Dispatcher 1, La Crosse, WI (Job Number 7970210): The Store Engineering Retail Facilities Department is responsible for maintaining our 600+ retail store locations. We are looking for a highly motivated, hard-working and change orientated person who is wanting to start their career path by joining our team.


Daily tasks include:          

  • Provide clerical support to the Store Engineering Service team
  • Issue, process, and close work orders using ServiceNow and Maximo software
  • Create and maintain Preventive Maintenance plans and service routes in Maximo.
  • Answer and route telephone calls as well as corresponding with service vendors and technicians
  • Research complex problems at stores and communicate solutions with all parties involved
  • Work with all divisions within the Store Engineering department to complete large scale projects
  • Assist vendors, stores, and service technicians in using Service Channel
  • Make good business decisions when reviewing estimates and proposals from vendors
  • Review Inspection reports and take corrective actions accordingly
  • Order and coordinate shipment of parts needed by vendors, stores, and service technicians
  • Keep store specific information on SharePoint Enterprise site up to date
  • Maintain all vendor and service technician store assignments in Maximo and AS400



  • Minimum two year degree in a business related field.
  • Excellent typing and 10 key punch skills; strong written and verbal communication skills
  • Knowledge of Microsoft Office products with advanced skills in Excel
  • Ability to prioritize and manage multiple tasks while meeting deadlines
  • Capable of being productive with minimal supervision
  • Self-motivated in learning new skills
  • Comfortable working in a fast-paced environmental
  • Retail or Customer Service experience
  • Possess traits of Kwik Trip, Inc.’s Core Values: high level of Honesty & Integrity, show Respect, strive for Excellence, Humility, encourage Innovation and possess a “roll up your sleeves” Work Ethic.


Work Schedule:  Scheduled 40 hours per week, daytime hours, with flexibility. Possible nights and weekends.



Deadline to apply for this opportunity is Friday December 31st

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Admin - Clerical; Customer Service; Entry Level; Facilities; Installation - Maint - Repair; Research; Skilled Labor - Trades; Strategy - Planning

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Transportation, Engineer, Clerical, Developer, Mid-Range, Operations, Engineering, Administrative, Technology