Planner - Fleet Services #760

Date: May 18, 2019

Location: La Crosse, WI, US, 54601

Company: Kwik Trip Inc

Location: Department #760  2202 Kwik Trip Way  La Crosse , WI  54601  
Requisition: 69288 
Shift: Variable
Education Experience: High School Diploma/GED
Employment Experience: 1-3 years

Already a Kwik Trip Co-worker?  Follow this link to apply:  myapps.kwiktrip.com 

We are looking for a highly motivated and change orientated support co-worker to manage reactive and preventative maintenance tasks within the Truck Shop.  This co-worker will: receive incoming phone calls and direct the call to the appropriate resource; manage equipment PM scheduling and schedule all incoming work with the dispatch office; manage breakdown repairs at outside vendors; communicate workload and priority to the Shift Lead.

 

Additional responsibilities include but are not limited to:

  • Manage customer requests by determining the most effective means of meeting the customers’ needs and coordinating the appropriate action(s).
  • Prioritization of both scheduled and unscheduled maintenance
  • Maintain interdepartmental communications to ensure timely staging of equipment for maintenance needs
  • Maintain equipment status’ for assets in Fleet Services
  • Communicate regularly with Leads and Supervisors when changes to the daily workload occur due to outside influences
  • Communicate with Dispatch to validate their equipment needs are met
  • Communicate with outside vendors to monitor repair status’ of subbed and/or warranty work
  • Assist with daily administrative duties in relation to department operating systems
  • Identify enhancements of department software programs that will allow increases in efficiencies, productivity, and profitability
  • Provide excellent customer service
  • This individual will also assist the Fleet Services group with other projects as needed

 

Qualifications: 

  • Successful candidates should possess at least 2 years in an administrative / support role or equivalent experience/education
  • Strong interpersonal skills via telephone
  • Ability to remain calm in a stressful work environment
  • Prioritize / manage multiple tasks
  • Ability to process, interpret, and communicate (verbal and written) information to co-workers and customers in a professional manner
  • Accurate / detail oriented
  • Strong written and oral communication skills
  • Work well alone or as part of a team
  • Work well with minimal supervision
  • Possess strong time management / organizational skills
  • Ability to coordinate efforts of multiple parties
  • Demonstrate a high level of customer service
  • Strong problem solving skills
  • Work in a safety conscious environment
  • Strong ability to operate a personal computer with knowledge of Microsoft Office products
  • Prior knowledge with Transman is a plus
  • Possess strong typing and data entry skills and comfort with office equipment is required
  • Experience in an AS400 environment
  • Knowledge of transportation operations, maintenance, and DOT regulations is a plus
  • Valid driver license with a clean driving record
  • Previous experience / work in a shop environment a plus

 

Work Schedule:  As a result of the expansion within the truck shop, there are a variety of work schedules currently available. Specific work schedules are still being finalized. However, shifts potentially will be evenings/nights and may include weekends depending on availability of open shifts

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, and Iowa. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Admin - Clerical; Customer Service; Installation - Maint - Repair; Professional Services; Strategy - Planning; Transportation


Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Transportation, Administrative Assistant, Clerical, Mid-Range, Data Entry, Operations, Administrative, Technology