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Part-Time Call Center Specialist - Credit #688

Date: Jul 20, 2021

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #688  1626 Oak Street  La Crosse , WI  54603  
Requisition: 120339  
Range Min: $13.88 
Shift: Afternoon/Evenings
Education Experience: High School Diploma/GED
Employment Experience: Less than 1 year

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 

Kwik Trip Inc.’s Credit department is looking for a well-rounded Call Center Specialist.

 

Job Description:

As a Call Center Specialist, you will be responsible for providing support services to our non-cash customers and our store co-workers.

 

Regular tasks include:

 

  • Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
  • Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer
  • Process Kwik Card payments and adjustment to accounts
  • Printing of cards and mailings
  • Updating accounts and training new hires on various tasks

 

Qualifications:

  • Minimum of 1 year in a related industry
  • Knowledge of AS400 and Microsoft Office Products
  • Knowledge of accounting and credit card terms
  • Ability to work well alone and as part of a team
  • Strong interpersonal, written and oral communications skills
  • Skill in operating a fax machine, copy machine, scanner, and calculator
  • Ability to maintain confidential information
  • Ability to support and meet department deadlines
  • Being bilingual is a plus

 

Work Schedule:  The Credit Department is staffed Monday through Friday from 7:00 am until 7:00 pm and on Saturdays from 8:00 am until 3:00 pm. The need for an occasional Sunday/later shifts based on volume. This position will work Saturdays and evenings.

 

 

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Customer Service; Accounting; Admin - Clerical; Entry Level; Finance; General Business; Legal Admin


Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Call Center, Clerical, Mid-Range, Part Time, Customer Service, Administrative, Technology, Sales