Generalist/Office Assistant - Human Resources #669

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Date: Feb 11, 2019

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #669  1626 Oak Street  La Crosse , WI  54603  
Requisition: 67439 
Shift: Daytime
Education Experience: Bachelor's Degree
Employment Experience: 1-3 years

Already a Kwik Trip Co-worker?  Follow this link to apply: 

As a Human Resources Generalist, you will be responsible assisting our internal and external customers with regard to Human Resources related needs in a high volume, dynamic Contact Center environment while representing Kwik Trip, Inc. in a courteous and professional manner.  Because the responsibilities associated with this position may change frequently, we are looking for someone who enjoys learning and is comfortable completing a wide variety of administrative support responsibilities associated with highly confidential matters.  The Generalist will interact with customers via business platforms, while utilizing their knowledge base to answer questions and provide assistance in the completion of human resource transactions.  Responsibilities include but are not limited to:

  • Distinguish between Human Resources calls determining the appropriate way to handle as determined by established protocols
  • Accurate documentation to ensure proper course of action was taken
  • Ensure customers and co-workers satisfaction by personally committing to consistently exceeding customers and co-workers expectations
  • Assisting Benefits, Employment, Payroll, Recruiting, and Safety by being better than the best
  • Train co-workers and customers and promote all changes within the function of Human Resources
  • Administration of Human Resources day-to-day operations



  • Bachelor’s degree in Business or equivalent combination of education and experience(Human Resources and Customer Service) is required
  • Knowledge of Kwik Trip Mission and Values
  • Excellent telephone etiquette
  • Proven ability to maintain high levels of confidentiality
  • Typing proficiency of at least 50 plus words per minute
  • Accurate/detail oriented
  • Excellent oral and written communication skills
  • Ability to interpret and communicate resolutions to complex Human Resources issues
  • Organizational skills
  • Ability to work with others in a team based atmosphere
  • Displays patience during chaotic situations
  • Self- starter, performance orientated
  • Ability to respond to a continually changing environment
  • Embrace Technology
  • Experience in a call center environment is a plus
  • Willingness to relocate to the La Crosse, WI area.


Work Schedule:  Monday through Friday, daytime hours (HR Hours: 7:00 am until 5:30pm)




Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, and Iowa. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Accounting; Admin - Clerical; Customer Service; General Business; Human Resources; Legal; Legal Admin; Professional Services; Telecommunications

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: HR, Telecom, Telecommunications, Administrative Assistant, Clerical, Human Resources, Technology, Administrative