Full Time Service Dispatcher I - La Crosse, WI #797

Date: Jun 1, 2021

Location: La Crosse, WI, US, 54601

Company: Kwik Trip Inc

Location: Department #797 1911 Kramer Street La Crosse, WI 54601  
Requisition: 118908 
Range Min: $17.69 
Shift: Daytime

Already a Kwik Trip Co-worker?  Follow this link to apply:  myapps.kwiktrip.com 

The Store Engineering Retail Facilities Department is responsible for maintaining our 600+ retail store locations. We are looking for a highly motivated, hard-working and change orientated person who is wanting to start their career path by joining our team.


Daily tasks include:          

  • Provide clerical support to the Store Engineering Service team
  • Issue, process, and close work orders using ServiceNow and Maximo software
  • Create and maintain Preventive Maintenance plans and service routes in Maximo.
  • Answer and route telephone calls as well as corresponding with service vendors and technicians
  • Research complex problems at stores and communicate solutions with all parties involved
  • Work with all divisions within the Store Engineering department to complete large scale projects
  • Assist vendors, stores, and service technicians in using Service Channel
  • Make good business decisions when reviewing estimates and proposals from vendors
  • Review Inspection reports and take corrective actions accordingly
  • Order and coordinate shipment of parts needed by vendors, stores, and service technicians
  • Keep store specific information on SharePoint Enterprise site up to date
  • Maintain all vendor and service technician store assignments in Maximo and AS400



  • Minimum two year degree in a business related field.
  • Excellent typing and 10 key punch skills; strong written and verbal communication skills
  • Knowledge of Microsoft Office products with advanced skills in Excel
  • Ability to prioritize and manage multiple tasks while meeting deadlines
  • Capable of being productive with minimal supervision
  • Self-motivated in learning new skills
  • Comfortable working in a fast-paced environmental
  • Retail or Customer Service experience
  • Possess traits of Kwik Trip, Inc.’s Core Values: high level of Honesty & Integrity, show Respect, strive for Excellence, Humility, encourage Innovation and possess a “roll up your sleeves” Work Ethic.


Work Schedule:  Scheduled 40 hours per week, daytime hours, with flexibility. Possible nights and weekends.



Deadline to apply for this opportunity is Friday June 11th.  




Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Admin - Clerical; Customer Service; Entry Level; Facilities; General Business; Installation - Maint - Repair; Research; Skilled Labor - Trades; Strategy - Planning

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Transportation, Dispatcher, Engineer, Clerical, Developer, Operations, Engineering, Administrative, Technology