Fleet Service Advisor 1- La Crosse, WI #760

Date: Aug 1, 2022

Location: La Crosse, WI, US, 54601

Company: Kwik Trip Inc

Location: Department #760 2202 Kwik Trip Way La Crosse, WI 54601  
Requisition: 150752 
Range Min: $19.37 
Shift: Variable

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 

We are looking for a highly motivated and change orientated support co-worker to manage reactive and preventative maintenance tasks within the Truck Shop.  This co-worker will: receive incoming phone calls and direct the call to the appropriate resource; manage equipment PM scheduling and schedule all incoming work with the dispatch office; manage breakdown repairs at outside vendors; communicate workload and priority to the Shift Lead.


Additional responsibilities include but are not limited to:

  • Manage customer requests by determining the most effective means of meeting the customers’ needs and coordinating the appropriate action(s).
  • Prioritization of both scheduled and unscheduled maintenance
  • Maintain interdepartmental communications to ensure timely staging of equipment for maintenance needs
  • Maintain equipment status’ for assets in Fleet Services
  • Communicate regularly with Leads and Supervisors when changes to the daily workload occur due to outside influences
  • Communicate with Dispatch to validate their equipment needs are met
  • Communicate with outside vendors to monitor repair status’ of subbed and/or warranty work
  • Assist with daily administrative duties in relation to department operating systems
  • Identify enhancements of department software programs that will allow increases in efficiencies, productivity, and profitability
  • Provide excellent customer service
  • This individual will also assist the Fleet Services group with other projects as needed



  • Successful candidates should possess at least 2 years in an administrative / support role or equivalent experience/education
  • Strong interpersonal skills via telephone
  • Ability to remain calm in a stressful work environment
  • Prioritize / manage multiple tasks
  • Ability to process, interpret, and communicate (verbal and written) information to co-workers and customers in a professional manner
  • Accurate / detail oriented
  • Strong written and oral communication skills
  • Work well alone or as part of a team
  • Work well with minimal supervision
  • Possess strong time management / organizational skills
  • Ability to coordinate efforts of multiple parties
  • Demonstrate a high level of customer service
  • Strong problem solving skills
  • Work in a safety conscious environment
  • Strong ability to operate a personal computer with knowledge of Microsoft Office products
  • Prior knowledge with Transman is a plus
  • Possess strong typing and data entry skills and comfort with office equipment is required
  • Experience in an AS400 environment
  • Knowledge of transportation operations, maintenance, and DOT regulations is a plus
  • Valid driver license with a clean driving record
  • Previous experience / work in a shop environment a plus


Work Schedule:

AM and PM shift available 


Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Automotive; Customer Service; Other; Research; Strategy - Planning

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Data Entry, Mid-Range, Transportation, Administrative, Technology, Operations