Financial Crime Specialist - Treasury #699
Date: Jan 4, 2023
Location: La Crosse, WI, US, 54603
Company: Kwik Trip Inc
Location: Department #699 1626 Oak Street La Crosse , WI 54603
Requisition: 162709
Pay Grade: Non-Exempt Salary Structure
Shift: Daytime
Education Experience: Associates Degree
Employment Experience: 1-3 years
Treasury
Full Time Financial Crime Specialist I - La Crosse, WI: Kwik Trip Inc. has an excellent opportunity for a Financial Crime Specialist.
Job Description:
This co-worker will be responsible for collecting on bad debt and using Loss Prevention and Risk Management tools to help protect Kwik Trip’s assets.
Regular tasks include:
- Locating and tracking and fraudulent activity for all stores through analyzing reports and data
- Communicating with internal departments, stores, and law enforcement through e-mail, mailings, meetings, and reports of emerging trends and fraud ring activity
- Pulling video, pictures, receipts, and other documents for legal cases as necessary
- Compiling documents and filing required paperwork to request restitution from fraud, property damage, theft, and robberies for all Kwik Trip, Inc locations
- Properly coding restitution checks that are received
- Data entry for new fraud accounts
- Provide fraud risk recommendations and training to retail stores
- Provide quality customer service to all non-cash customers
- Maintain fraud risk rules and monitoring transactions in fraud reduction software
- Making collection calls and sending legal notices to accounts with returns or high balances
- Maintaining files for collection data, uploading documents to electronic databases, and assisting with address/phone updates
- Assist audit team with investigations and recommendations
Qualifications:
- Educational background normally attained through the completion of an Associates degree
- Minimum of 1 year related experience
- Demonstrated ability to communicate (oral and written) effectively with customers and/or co-workers where strong interpersonal skills are required
- Knowledge of AS/400 system, skip tracing sites, Sap, and collection software is a plus
- Prior experience with video and recording systems
- Strong time management, judgment, decision making and problem-solving skills
- Knowledge of up-and-coming payment methods and processing
- Self-directed and proficient in Microsoft Office products
- Excellent organizational skills with the ability to adapt to a rapidly changing environment.
- Guest service and proper phone etiquette
- Ability to maintain highly confidential information
Work Schedule: Monday through Friday, daytime hours.
Pay Grade: Non-Exempt Salary Structure
Function: Customer Service; General Business
Referral Bonus Program Reward Amount (if eligible): $100.00
Nearest Major Market: La Crosse
Nearest Secondary Market: Winona
Job Segment:
Loss Prevention, Data Entry, ERP, SAP, Security, Administrative, Technology