Financial Crime Specialist - Treasury #699

Date: Jan 4, 2023

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #699  1626 Oak Street  La Crosse , WI  54603  
Requisition: 162709  
Pay Grade: Non-Exempt Salary Structure 
Shift: Daytime
Education Experience: Associates Degree
Employment Experience: 1-3 years

Treasury

 

Full Time Financial Crime Specialist I - La Crosse, WIKwik Trip Inc. has an excellent opportunity for a Financial Crime Specialist. 

 

Job Description:

 

This co-worker will be responsible for collecting on bad debt and using Loss Prevention and Risk Management tools to help protect Kwik Trip’s assets.

 

Regular tasks include:

  • Locating and tracking and fraudulent activity for all stores through analyzing reports and data
  • Communicating with internal departments, stores, and law enforcement through e-mail, mailings, meetings, and reports of emerging trends and fraud ring activity
  • Pulling video, pictures, receipts, and other documents for legal cases as necessary
  • Compiling documents and filing required paperwork to request restitution from fraud, property damage, theft, and robberies for all Kwik Trip, Inc  locations
  • Properly coding restitution checks that are received
  • Data entry for new fraud accounts
  • Provide fraud risk recommendations and training to retail stores
  • Provide quality customer service to all non-cash customers
  • Maintain fraud risk rules and monitoring transactions in fraud reduction software
  • Making collection calls and sending legal notices to accounts with returns or high balances
  • Maintaining files for collection data, uploading documents to electronic databases, and assisting with address/phone updates
  • Assist audit team with investigations and recommendations

 

Qualifications: 

  • Educational background normally attained through the completion of an Associates degree
  • Minimum of 1 year related experience
  • Demonstrated ability to communicate (oral and written) effectively with customers and/or co-workers where strong interpersonal skills are required
  • Knowledge of AS/400 system, skip tracing sites, Sap, and collection software is a plus
  • Prior experience with video and recording systems
  • Strong time management, judgment, decision making and problem-solving skills
  • Knowledge of up-and-coming payment methods and processing
  • Self-directed and proficient in Microsoft Office products
  • Excellent organizational skills with the ability to adapt to a rapidly changing environment. 
  • Guest service and proper phone etiquette
  • Ability to maintain highly confidential information

Work Schedule:  Monday through Friday, daytime hours.

 

Pay Grade: Non-Exempt Salary Structure 
Function: Customer Service; General Business
Referral Bonus Program Reward Amount (if eligible): $100.00


Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Loss Prevention, Data Entry, ERP, SAP, Security, Administrative, Technology