Claims Specialist - Enterprise Risk #478

Date: Oct 11, 2021

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #478  1626 Oak Street  La Crosse , WI  54603  
Requisition: 127921  
Shift: Daytime
Education Experience: High School Diploma/GED
Employment Experience: 1-3 years

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 

Due to Kwik Trip’s continued growth and success we are adding an additional Full-Time Claims Specialist.   While best known for our product and service offerings to our 8 million retail guests each week throughout Wisconsin, Minnesota and Iowa, a lesser known fact is beautiful that La Crosse, WI is home to our ever expanding 140+ acre support campus.  Our La Crosse Campus includes a wide variety of production facilities, distribution center, truck maintenance facility, transportation/logistics, store construction, fuel trading, sales, and pretty much every support department you can imagine a 30,000 co-worker strong organization would have. 


What you’ll be doing… 

As a Claims Specialist you will be responsible for determining legal liability for property damage done by either guests, Kwik Trip drivers, or vendors.



Responsibilities Include: 


  • Provide quality guest service to all Kwik Trip guests
  • Processing of low to moderate property damage, auto and General Liability claims
  • Contact guests to gather information and assess the severity of liability, property, and vehicle claims
  • Work with store coworkers to gather information on various types of incidents
  • Work with the Production Departments to resolve a guest’s inquiry related to products

Qualifications:  The Claims Specialist must be able to provide excellent Guest Service!  Possess a positive attitude, be self-motivated; dependable and adaptable, understanding of collection laws and regulations; ability to run a ten key adding machine; ability to work independently and as a team; excellent phone skills since a significant amount of time will be spent on the phone assisting guests, claimants, and insurance companies; demonstrate high level of confidentiality and customer service; exercise sound judgment within company guidelines; strong data entry and organizational skills; strong written and oral communication skills; ability to collect, analyze and interpret information into meaningful results; meet deadlines; prioritize and manage multiple tasks; prepare, process and analyze reports; willingness to learn and perform additional responsibilities; proficient in Microsoft Word and Excel and a working knowledge of other Microsoft Office products; ability to read, understand and interpret numbers. Prior claims handling experience is a plus but not needed to qualify for this position.

Work Schedule:  Typically, Monday through Friday, daytime hours.  However, may be asked to work some Saturdays, no more than 2 per month.

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Legal Admin; Accounting; Customer Service; Finance; Legal; Professional Services; Research; Retail

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Retail Sales, Facilities, Data Entry, Retail, Operations, Administrative