Campus Tour Guide - Public Relations #483

Date: Jul 12, 2021

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #483  1626 Oak Street  La Crosse , WI  54603  
Requisition: 121699  
Range Min: $17.69 
Shift: Daytime
Education Experience: Bachelor's Degree
Employment Experience: 1-3 years

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 

Kwik Trip, Inc. has an opportunity for a Public Relations Campus Tour Guide in the Corporate Communications and Leadership Development Department.  This professional conducts tours of Kwik Trip’s productions facilities (Dairy, Bakeries, Kitchens), Store Engineering and IT building, Distribution Center and 140-acre campus for internal and external guests. The tour guide prepares tour materials and script, including staying up to date on company developments and relevant industry news. The guide schedules private and public tours, following all food safety guidelines including Kwik Trip’s internal GNP policy and ensures that guests follow appropriate rules and regulations while on tour.


Responsibilities include but are not limited to:

  • Receives and schedules tours in coordination with various production leaders. Proactively reaches out to various groups for tour possibilities.
  • Prepares tour script and materials. Makes updates when appropriate. Works with Audio Visual team to create multi-media content needed for virtual tours. Ensures that all printed materials for guests is accurate and up-to-date.
  • Leads tours in a safe, informational and motivational manner. Monitors the behavior of the group and ensures everyone remains in compliance with tour rules.
  • Assists the Director of Public Relations with internal company communications and events as well as outside events and community relations.  
  • Handles basic media and guest calls. 



  • Bachelor’s degree in Public Relations, Business Management, Education, Broadcast Journalism or a closely related field.
  • Experience in customer service preferred; experience with public speaking necessary.
  • Tour Director and Guide Certification not necessary but is a plus.
  • Flexible schedule to work evenings and weekends when necessary.
  • Excellent customer relations experience and history.
  • Experience in dealing with media relations.
  • Exceptional communication skills.
  • Demonstrated organizational skills in planning, scheduling, tracking and time management .
  • Ability to memorize and recite facts clearly and accurately.
  • Knowledge of tour script writing.
  • Knowledge of public relations approaches.                   
  • Knowledge of multi-media content production.             
  • Knowledge of food safety protocols, food production facilities and the convenience store industry.   
  • Ability to lead 3-4 hour walking tours with enthusiasm and energy.          
  • Ability to engage an audience with a friendly, positive, outgoing attitude and field questions from guests.


Work Schedule:  Monday through Friday, with occasional weekend.  The selected individual will work from 7:00am to 4:00pm.


Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Training; Customer Service; Marketing; Professional Services; Research; Sales

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Engineer, Outside Sales, Food Safety, Business Manager, Corporate Communications, Engineering, Sales, Quality, Management, Marketing