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Business Integrations Support Analyst(Onbase) - Information Technology #671

Date: Oct 4, 2021

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #671  1813 Kramer Street  La Crosse , WI  54603  
Requisition: 127168  
Shift: Daytime
Education Experience: Associates Degree
Employment Experience: 1-3 years

Already a Kwik Trip Coworker?  Follow this link to apply:  myapps.kwiktrip.com 

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time IT Integration/Support Analyst, to primarily serve as the IT Subject Matter Expert for our OnBase workflow solution.  This person will be involved with:

 

  • Developing solutions and workflows in OnBase software
  • Support & troubleshooting
  • OnBase API certification and building integrations
  • Serve as a knowledge expert/super user
  • Software administration & configuration
  • Implementation, documentation, and training
  • Coordinating test plans & scripting
  • Recommending vendor relationship efficiencies
  • Reporting & analytics
  • Research & innovation planning, and other responsibilities related to OnBase software

 

Qualifications:  Associate’s degree or equivalent from a two year college, as well as two or more years’ experience as a business or IT software specialist.

 

Candidates should possess the following:

  • Experience with C#, SQL, Regular Expressions, JSON, APIs, and various scripting tools.
  • Knowledge of standardized workflow and process requirement gathering
  • Experience with software automation tools
  • Knowledge of Agile project management methods. 
  • Experience with monitoring system logs and providing details and analysis.
  • Experience with help desk ticketing software

 

Successful candidates should demonstrate:

  • Proficiency with Microsoft Office software for word processing, spreadsheets, visualizations, project planning, etc.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong analytical and problem solving skills.
  • Ability to educate individuals on new systems as well as changing software features and functionalities.
  • Ability to develop approaches to solving problems in new business situations and technical environments.
  • Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors.
  • Ability to ask appropriate questions, interpret co-worker requests, and develop detailed design specifications.
  • Ability to prioritize and manage multiple projects/responsibilities. 

 

Work Schedule:  Monday through Friday, daytime hours, or as needed to perform duties. 

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Information Technology; Customer Service; Design; Engineering; Installation - Maint - Repair; Professional Services; QA - Quality Control; Research; Skilled Labor - Trades; Strategy - Planning; Training


Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Help Desk, Information Technology, Technical Support, Engineer, Database, Technology, Engineering