Business Integration/Support Analyst - Information Technology #671

Date: Nov 13, 2020

Location: La Crosse, WI, US, 54603

Company: Kwik Trip Inc

Location: Department #671  1626 Oak Street  La Crosse , WI  54603  
Requisition: 108294 
Shift: Daytime
Education Experience: Associates Degree
Employment Experience: 1-3 years

Already a Kwik Trip Co-worker?  Follow this link to apply:  myapps.kwiktrip.com 

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time IT Integration/Support Analyst, to primarily serve as the IT Subject Matter Expert for our OnBase workflow solution.  This person will be involved with:


  • Developing solutions and workflows in OnBase software
  • Support & troubleshooting
  • OnBase API certification and building integrations
  • Serve as a knowledge expert/super user
  • Software administration & configuration
  • Implementation, documentation, and training
  • Coordinating test plans & scripting
  • Recommending vendor relationship efficiencies
  • Reporting & analytics
  • Research & innovation planning, and other responsibilities related to OnBase software


Qualifications:  Associate’s degree or equivalent from a two year college, as well as two or more years’ experience as a business or IT software specialist.


Candidates should possess the following:

  • Experience with C#, SQL, Regular Expressions, JSON, APIs, and various scripting tools.
  • Knowledge of standardized workflow and process requirement gathering
  • Experience with software automation tools
  • Knowledge of Agile project management methods. 
  • Experience with monitoring system logs and providing details and analysis.
  • Experience with help desk ticketing software


Successful candidates should demonstrate:

  • Proficiency with Microsoft Office software for word processing, spreadsheets, visualizations, project planning, etc.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong analytical and problem solving skills.
  • Ability to educate individuals on new systems as well as changing software features and functionalities.
  • Ability to develop approaches to solving problems in new business situations and technical environments.
  • Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors.
  • Ability to ask appropriate questions, interpret co-worker requests, and develop detailed design specifications.
  • Ability to prioritize and manage multiple projects/responsibilities. 


Work Schedule:  Monday through Friday, daytime hours, or as needed to perform duties. 

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, and Iowa. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating co-workers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our co-workers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Customer Service; Design; General Business; Information Technology; Installation - Maint - Repair; Professional Services; Skilled Labor - Trades; Strategy - Planning; Training

Nearest Major Market: La Crosse
Nearest Secondary Market: Winona

Job Segment: Information Technology, Help Desk, Technical Support, Change Management, Database, Technology, Management